Training Program

We deliver hands on hospitality training, workplace readiness, and individualised wrap around support to people facing barriers to employment, with a focus on people with disability, neurodivergence, and mental health concerns.

Our training is delivered at our social enterprise café which means our participants can build skills in a real workplace environment in either our Café Customer Service Training Program or Kitchen Training Program. We provide our training services to people with NDIS plans and without. Please indicate on your expression of interest form which stream you are applying for.

As an unregistered provider we are able to access funds from participant plans that are self or plan managed from the below line items.

CORE Access Community Social and Recreational Activity _04_104_125_6_1 or Supports in Employment _04_801_0133_5_1

CAPACITY Innovative Community Participation _09_008_0116_6_3 or Employment Assistance _10_016_0102_5_3

Our individually tailored training programs include hospitality specific training and wrap around support in areas including literacy and numeracy, digital literacy, workplace presentation, interview preparation, resume building, and workplace communication, to ensure our graduates are best equipped to enter the workforce. Our programs are offered Monday – Friday with participants completing 3 x 4-hour training shifts a week and additional training as required. On average our participants engage in approximately 180 hours of training before they are ready to graduate.

The current wait time to join our training programs is 3-6 months from applying.


Meet our Participants

Hamlet's participant Liam is smiling for a photo in the kitchen standing next to a large bowl of chopped cucumber.

Curtis

I find it easier to talk to people and I’m less anxious
Hamlet's participant Amy is wearing a black t-shirt and apron, looking down at multiple cardboard trays filled with slider burgers, savoury muffins and cookies.

Amy

Having a job is about more than just money, it’s about having a sense of purpose
Hamlet's participant Liam standing at the counter pouring a jug of frothed milk into a cup of coffee. A colleague wearing a Hamlet apron is standing beside Liam watching him make a cappuccino.

Liam

Being at Hamlet has helped me in my everyday life too as I feel a lot more independent
Hamlet's participant Jack smiling for a photo in front of a chipboard wall wearing a black shirt.

Jack

I had no idea that getting a job was not an easy task